We have a dedicated warehouse in Japan and prepare items for shipping after an order is placed.
Please note that orders may be canceled depending on stock availability.

There may be an error in the email address registered at the time of your order, or the email may have been sorted into your spam folder. Please check again.

If you are not at home, the shipping company will leave a delivery notice. Please arrange for redelivery yourself.

• Please be careful not to omit the street number in your address. Please reconfirm when purchasing.
• If there is an error in the delivery address, the item will be returned as "address unknown".
• If long-term absence or address issues continue, we may restrict your payment methods.

Please contact us via the inquiry form.
We will reply within 3 business days, excluding weekends and holidays.
Please note that we do not offer phone support.

Stock fluctuates rapidly, and items may become out of stock after an order is placed. In such cases, we will contact you via email.

Due to the characteristics of light sources and monitors, there may be a difference in color between the images and the actual product. Please purchase with this understanding.

• Returns or exchanges are only accepted for defective items or if you receive a product different from your order.
• Please contact us within 3 days of receiving the product (we cannot assist after this period).
• Returns or exchanges due to customer reasons (e.g., color, size, or image differences) are not accepted.
• Products without tags, used, or washed items are not eligible for exchange or return.
• Products that have been delivered more than 3 days ago are not eligible for return or exchange.
• Returns (refunds) or exchanges for sale or discounted items are not accepted.

Your personal information will not be used for any purpose other than shipping. Please use our services with peace of mind.