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Important notice regarding shipping operations

Thank you for using KOHANA.

We would like to inform you about the suspension period of the delivery company and shipping operations as follows.

<Shipping suspension period>

January 13, 2023 (Friday) - February 1, 2023 (Wednesday)

*Products will be shipped sequentially from February 2, 2023 (Thursday).
*We appreciate your understanding in advance as there is a risk of delivery delays due to logistics congestion and traffic congestion around the time of the closure.

*We will gradually resume shipping operations from February 2, 2023 (Thursday).
*Customers who placed orders between Friday, January 13, 2023 and Wednesday, February 1, 2023 will have to wait approximately one month (based on business days excluding Saturdays, Sundays, and public holidays). There is a possibility that you may end up doing so.
Please also note that we cannot accept cancellations of orders placed during the above period after the order has been confirmed.

Some of the orders received by January 13th (Friday) are experiencing delays in arrival and production.

Therefore, it may take significantly longer than usual for the product to be delivered.

We apologize for any inconvenience caused to our customers.

Thank you for your understanding before placing your order.

Thank you kindly look forward for your understanding.

For customers who have already placed an order,
We sincerely apologize for any inconvenience and inconvenience caused.

Once the product is in stock and has been shipped, we will contact you via your registered email address.

We would appreciate it if you could wait for a while until the product is delivered.

If you have any questions regarding this matter, please contact us using the form below or LINE.

▼KOHANA inquiry form

Inquiry form

We apologize for any inconvenience this may cause and appreciate your understanding.