(February 2024) Details of the shipping business closure period

Thank you for using KOHANA.BABY.

We would like to inform you of the closing period for our delivery service and shipping operations as follows:

<[KOHANA MADE] / Shipping suspension period for products excluding stock items (immediate delivery items)>

Sunday, February 4, 2024 - Monday, February 26, 2023

*Products will be shipped sequentially from Monday, February 26, 2024.

*Please note that there is a possibility of delivery delays due to high volume of logistics and traffic congestion before and after the holidays.

*Shipping operations will resume gradually from Monday, February 26, 2024.

*For customers who placed orders during the above-mentioned holiday period from Wednesday, January 31, 2024 to Monday, February 26, 2023, there is a possibility that you will have to wait for approximately one month (based on business days excluding Saturdays, Sundays, and public holidays) for your order to be processed.

Please note that orders placed during the above period cannot be cancelled once the order has been confirmed.

 

Some orders placed by January 31st (Wed) are experiencing delays in delivery and production.

As a result, it will take significantly longer than usual for your product to be delivered.

We sincerely apologize for any inconvenience caused to our customers.

Please be aware of this before placing your order.

We would appreciate your understanding.

For customers who have already placed an order,
We deeply apologize for the great inconvenience and trouble this has caused.

Once the product has arrived and been shipped, we will contact you via your registered email address.

We would appreciate your patience as we wait for the delivery of your product.

If you have any questions regarding this matter, please contact us using the form below.

▼KOHANA.BABY inquiry form

Contact form

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ID search @086guatm

We apologize for any inconvenience this may cause our customers and appreciate your understanding.